No matter the industry, every business goes through cycles. Some months you can feel like you're run off your feet and scrambling to keep up with all of the new clients, orders and calls, while at other times of the year it can feel like you're doing a lot of thumb twiddling during business hours. It makes sense, then, that there are times of the year when you need the peace of mind that round the clock IT support provides, while having to pay a full-time employee to provide the same level of support when business is slow just isn't cost-effective.
Last time, we talked about IT managed services, and specifically, the many ways a business can save money by choosing to go this route rather than having a full-time IT department or using a break/fix approach to manage the technology they rely upon. Well, another advantage is that IT managed services can be easily scaled up or down to reflect what's going on in your business on a monthly basis.
If one month business is ho-hum but the next it's gangbusters, you can scale your IT support accordingly. When you're busy, you may require IT support more often, or need new software and systems installed in addition to the ongoing maintenance and monitoring that goes on every month. Other times, you might just need the routine maintenance, upgrades and monitoring that keeps everything ticking along.
Deeper Skill Sets, Not Higher Overhead Costs
While the amount of support you require in terms of hours worked can change on a monthly basis so, too, can the level of support your business needs to stay online and as productive as possible. Having easy access to deeper skill sets that range from tier-1 support to strategic consulting and high-end administration or project management is an asset for businesses of any size, especially when you don't have to hire several full-time IT people just to get the varying levels and areas of expertise you require.
So there you have it, yet another way that investing in managed IT services will add immense value to your business. Next time, we'll be talking about the higher level of accountability that you can expect from our team of specialists and all of the ways you'll benefit.
Ready to discover the value that managed services from IT Horizons can provide for your company? Give us a call: 1 (844) 747-7258.