IT Horizons Blog

So you’re thinking of hiring an IT consultant? Coming from our totally unbiased position (Note: we’re totally biased), we think that’s a great idea!

In a perfect world, all of your technology would work perfectly all day every day. No 404 Errors, no broken links, no wonky contact forms, no team members forgetting their passwords, no lengthy technical emails, no unhappy customers…

But that’s just not reality. So, we provide IT support that helps your staff ensure a better user experience for your customers. Let’s look at some of the details…

IT (Information Technology) is an essential component for most businesses these days. Thanks to the Internet and computers, it’s far cry from the old days of pens, papers, and floor-to-ceiling filing systems. We can do tons more than we used to, but taking care of this technology brings some challenges.

In broad terms, modern IT management involves managing all the tech stuff at your business. Large corporations will have entire departments to handle this. While IT Horizons does help large businesses set up components for these kinds of setups, the bulk of our business is providing IT support and management for organizations that don’t need a dedicated department.

Do you remember the olden days, when an office would have a big monitor at each desk, under the desk everyone had their own chunky tower, a big noisy server sat in the back office, and a stream of cords connected everything together to make a ‘modern’ office? It’s almost crazy to try to imagine doing business that way now!

Of course, if you have an office (and you may not even need one of those anymore), you’ll still have some on-site equipment. But now you’ve also got cloud-based ‘equipment’—services that are accessed from anywhere and provide an essential link to co-workers, customers, projects, and data.

IT services and IT consulting are often used interchangeably. But there are some important differences between the two that will influence which your business needs—or if you need both.

If you want the short answer, it’s this: IT services does stuff, and IT consulting tells you what to do.

Regardless of which one your business needs, we all agree that IT (Information Technology) as an essential component of nearly every business. IT includes everything from computers to software, the internet, technical support, security, data protection (backups), and internal and external networks. If you’re reading this, you are accessing information courtesy of IT.