IT Horizons Blog

IT Horizons is not just your IT go-to team, we are your business partners!

IT Horizons Blog

We are IT Horizons - an IT company that strives to provide the ultimate solution for all your technology needs. We are blogging to help educate businesses in our community and keep them informed of current trends and opportunities.

Entrepreneur and Indigenous Leader working on impactful projects in Information Technology, Communications, Websites, Marketing, Graphics, and Information Design. Métis Artist and MBA Candidate.

Angie Saltman

IT Support: Why is it Crucial for User Experience?

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In a perfect world, all of your technology would work perfectly all day every day. No 404 Errors, no broken links, no wonky contact forms, no team members forgetting their passwords, no lengthy technical emails, no unhappy customers…

But that’s just not reality. So, we provide IT support that helps your staff ensure a better user experience for your customers. Let’s look at some of the details…

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Angie Saltman

How Can IT Management Help My Business?

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IT (Information Technology) is an essential component for most businesses these days. Thanks to the Internet and computers, it’s far cry from the old days of pens, papers, and floor-to-ceiling filing systems. We can do tons more than we used to, but taking care of this technology brings some challenges.

In broad terms, modern IT management involves managing all the tech stuff at your business. Large corporations will have entire departments to handle this. While IT Horizons does help large businesses set up components for these kinds of setups, the bulk of our business is providing IT support and management for organizations that don’t need a dedicated department.

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Angie Saltman

Top Q&As About IT Consulting

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Hello! It’s us, your friendly Grande Prairie IT services company, here to answer some of your questions about all things ‘IT’.   Do you help individuals with computer problems? No , IT Horizons works with small to mid-sized businesses. Although much of our work is with individuals at those businesses, our work is only through these organizations. We always get the latest software and upgrades so we don’t need an IT consultant, right? That depends. Are you confident that you’re getting only what you need, and that what you’re purchasing is saving time and money? If not, we can help. An IT consultant is not a salesperson. Our job is to analyze your organization, your current systems, and your needs, and then decide what solutions will suit you best (and actually save you time and money). If your IT strategy is to always buy and upgrade, then you’re using excess...
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Angie Saltman

Ransomware - What it is and Why a Business Always Needs Backup

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With all the positive advancements in information technology, the growth of cyber crime has been a notable drawback. Cyber crime refers to committing theft or any other criminal act through the use of computers or any other tech gadget. In the past five years, Ransomware has been a major source of cyber crime activities. Ransomware is a malicious software that does not allow you to access your files if it takes over your computer. The creator of the software demands ransom (as the name suggests) from the victim, if they want to gain access to their files again. The payments are normally made in non-traceable transactions through a cryptocurrency (normally Bitcoin) to ensure the attacker’s safety. The victims get so confused and scared that they immediately agree to pay the amounts without considering if the hacker will grant them access or will not do it again. The hacker prevents you...
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Angie Saltman

Be More Agile with IT Managed Services

Be More Agile with IT Managed Services
It can be difficult to accommodate even occasional changes for new hires, terminations, or staff changing jobs within your organization. If you’re like many other businesses in Grande Prairie and are dealing with seasonal highs and lows or high turnover, if your business has frequent staff changes it can be a nightmare on the IT side. When poorly managed, such moves, adds, and changes can be extremely painful, costly, and time-consuming to your business. You need to make sure your previous employee’s security access is neatly revoked on time. What should you do with their email? Who is taking over their responsibilities? Does your new hire have a computer assigned to them? Do they have the right printers? Are email list memberships and shared contacts in order? Do they have the documents and applications they need? Will it take a day, two, or even more before the IT changes are...
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